But we found that there are some faulty materials in goods which we have shipped to you.我们发觉前不久寄送给你们的那批货里有一些劣质品。
Oh, thats quite unusual for your company, isnt it?哦,你们公司向来很少会出这种事情,不是吗?
Well, Im flattered.嗯,不敢当。
What can we do to fix things?那现在我们要怎么办呢?
We would like you to ship back all the goods to us.我们希望您能把整批货寄送回来。
And we will send you a replacement right now.我们会马上补寄一批货过去。
OK. We will do.好,我们照办。
I dont like to have to bring this up, but we found that-我也不想给你说这些,但我们发觉-
Im sorry to inform you of this, but we found that-很抱歉通知您,我们发觉-
I have regret to let you know of this, but we found that-很遗憾地让你知道这些,我们发觉-
I hate to be the bearer of bad news, but we found that-我也不喜欢告诉你不好的消息,我们发觉-
How do you suggest this be handled?你认为该怎么处理呢?
What could you like us to do?我们应该怎么做呢?
Do you have any suggestions?你有什么建议呢?
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2016-02-29
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