A) porters.

　　B) taxi drivers.

　　C) waiters.

　　D) cleaners.

　　3. According to the passage, which of the following is INCORRECT?

　　A) Extra is a fixed charge in some cities.

　　B) Extra is similar to a tip in some cases.

　　C) If the extra is paid, one doesnt tip and more.

　　D) Some hotels require people to pay a service charge.

　　4. According to the passage, the amount of money for a tip

　　A) is the same across restaurants and hotels.

　　B) depends on how much one pays for his meal.

　　C) generally varies according to the size of ones bag in hotel.

　　D) is usually small for a cup of coffee at a lunch counter.

　　5. From the passage we learn that

　　A) Americans sometimes are not sure how to tip.

　　B) people in large towns know more about tipping.

　　C) one has to tip no matter how big or small the order is.

　　D) people sometimes dont tip when they are not satisfied.

　　KEYS: BDCBA

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