M: Well I started off with a small diner. I did all the cooking myself and my wife waited on tables. It was really too much work for two people. My cooking is great. And word got around town about the food. Within a year, I had to hire another cook and four waitresses. When thatrestaurant became very busy, I decided to expand my business. Now with three placesmy main concern is keeping the business successful and running smoothly.
W: Do you advertise?
M: Oh yes. I dont have any TV commercials, because they are too expensive. But I advertise a lot on radio and in local newspapers. My children used to distributeads. in nearby shopping centres, but we dont need to do that anymore.
W: Why do you believe youve been so successful?
M: Em, I always serve the freshest possible food and I make the atmosphere as comfortable and as pleasant as I can, so that my customers will want to come back.
W: So you always aim to please the customers?
M: Absolutely!Without them I would at all.
W: Thank you Mr.Angeleno.I think your advice will be helpfull to those just staring out in business.
Questions 23 to 25 are based on the conversation you have just heard.
22. What is the womans occupation
23. what do we learn about Mr.Angelenos business at its beginning
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