Managers of for-profit organizations saw a different picture. They believed that conflict generally was damaging and usually led to poor-quality decision making in their organizations. Schwenk interpreted these results in terms of the criteria for effective decision making suggested by the executives. In the profit-seeking organizations, decision-making effectiveness was most often assessed in financial terms. The executives believed that consensus rather than conflict enhanced financial indicators.

　　In the not-for-profit organizations, decision-making effectiveness was defined from the perspective of satisfying constituents. Given the complexities and ambiguities associated with satisfying many diverse constituents executives perceived that conflict led to more considered and acceptable decisions.

　　36. We learn from the passage that olestra is a substance that_______.

　　A) contains plenty of nutrients

　　B) renders foods calorie-free while retaining their vitamins

　　C) makes foods easily digestible

　　D) makes foods fat-free while keeping them delicious

　　37.The result of the search for an easily digestible fat turned out to be_______.

　　A) commercially useless

　　B) just as anticipated

　　C) somewhat controversial

　　D) quite unexpected

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