We have become concerned with regards to...
We have become concerned with regards to the shipment schedule. (我们对装船的日程感到担心和挂念。)
●中立的答复
我们正在……过程中。
We are (now) in the process of... *in the process “正在……,……正在进行中。
We are in the process of reviewing your suggestion. (我们正在重新研究贵社所提出的方案。)
我们非常重视……
We value ... highly.
We value your suggestion highly. (我们非常重视贵社所提出的建议。)
我们非常感谢您提出的这件事。
We thank you for raising the issue. *内容可能是好,也可能是坏。
您的建议将由……进行讨论。
Your suggestions are being followed up by...
Your suggestions are being followed up by our committee. (您的建议将在我们委员会进行讨论。
Your suggestions are being reviewed by...
●否定的回答
我们希望您能理解我们这次行动的理由。
We hope you will understand our reason for this action. *表达不利于对方的事情时,重要的是在表达方式上下工夫。
我们很难接受……
It would be difficult for us to accept... *还有商量余地的情况下。
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