Such acceptance of community responsibility is not unique to businesses in Japan. School principals in Japan have resigned when their students committed major crimes after school hours. Even if they do not quit, Japanese executives will often accept primary responsibility in other ways, such as taking the first pay cut when a company gets into financial trouble. Such personal sacrifices, even if they are largely symbolic, help to create the sense of community and employee loyalty that is crucial to the Japanese way of doing business.
Harvard Business School professor George Lodge calls the ritual acceptance of blame almost a feudal way of purging the community of dishonor, and to some in the United States, such resignations look cowardly. However, in an era in which both business and governmental leaders seem particularly good at evading responsibility, many US managers would probably welcome an infusion of the Japanese sense of responsibility, If, for instance, US automobile company executives offered to reduce their own salaries before they asked their workers to take pay cuts, negotiations would probably take on a very different character.
21. Why did the chairman of Toshiba resign his position in 1987?
A) In Japan, the leakage of a slate secret to Russians is a grave came.
B) He had been under attack for shifting responsibility to his subordinates.
C) In Japan, the chief executive of a corporation is held responsible for the mistake made by its subsidiaries.
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