[L] But my findings dovetailed When tried to get a seat assignment on the first flight there was just one complimentary available... the other available seats had to be purchased for $69. On the connecting flight there were no complimentary seats at all! Is this legal? He bought and paid for a ticket on these flights and now he is supposed to buy a seat! paying for the flight, a message popped up and said that I could only get a seat assignment when I checked in. In order to get a confirmed seat, I had to pay $129 extra! Unless I pay, without a confirmed seat, I am the first one to be bumped from the flight if they are overbooked. How do they get away with this? Does checking in online at the 24-hour mark before the flight give me a number in line or let me select seats then? Or do we all rush the gate with our boarding passes in order to get the seat assignment?
How to respond?
[M] So what can you do? Its a tough proposition. Usually I would offer strategies for countering such airline initiatives, but in this case the options are limited. Thats why some believe the U.S. Department of Transportation should investigate these practices. As Mitchell says, The airlines are holding all the cards with this one. There is a sore need for transparency on this. When people are confused, they make bad decisions.
[N] That said, consider the following: When budgeting your airfares, make sure you consider not just baggage fees but the added cost of seat selectionfor all travelers and in both directions. If possible, book early, when there should be more seats available, and check in early too. Why the qualifier should? Because if availability is artificially manipulated, its hard to be certain. Book airlines that offer more transparent seat- selection policies. Of course, this is not an issue with Southwest and other carriers that offer open seating policies. Finally, the last resort is what Hobica calls horse trading: negotiating seat swaps with other passengers. But this has become a risky and undesirable option with flights so full, overhead bins (行李仓)so crammed and fellow passengers who may have paid for premium seats in advance.
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