What are the faulty hearing habits that hurt us in so many ways? Here are some of the more common ones Ive observed in a close study of my many clinic students.
Our minds wont wait. Our thoughts can race along from four to ten times 72
faster than most people speak. So, while we are waiting for the words to come in, our thoughts tend to go off on a tangent And sometimes they remain away too long.
Your boss, perhaps, is discussing a situation with you. You want to hear it all. But what happens? Your mind tunes out. It comes back and tunes out again. Why doesnt someone kill that fly? I wonder who just came into the other room? Suddenly a few words come through. Since you agree with my suggestion, your boss says. . . What did he suggest? Such tuning-out gaps are common and sometimes costly.
We think we know already. Were so sure we know what the speaker is going to say that we listen with just half an ear.
A newspaper publisher once told me how this listening habit cost him a big gum of money.
A regular client telephoned an order for a new series of ads. The person taking the order simply wrote out a standard order form. Not until too late did the publisher learn that the client had wanted the new ads to be four times as large as the old. But the smaller ads had already been set in type by then. So the client decided to run them.
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