历年英语四级的考试阅读理解部分4_大学英语阅读

历年英语四级的考试阅读理解部分4

　　32. If a consumer wants a quick settlement of his problem, its better to complain to ______.

　　a shop assistant the manufacturer

　　the store manager a public organization

　　33. The most effective complaint can be made by _____.

　　showing the faulty item to the manufacturer

　　explaining exactly what is wrong with the item

　　saying firmly that the item of poor quality

　　asking politely to change the item

　　34. The phrase live up in the context means _____.

　　meet the standard of fulfil the demands of

　　realize the purpose of keep the promise of

　　35. The passage tells us _____.

　　How to settle a consumers complaint about a faulty item

　　How to make an effective complaint about a faulty item

　　How to avoid buying a faulty item

　　How to deal with complaints from customers

　　Passage Four

　　Questions 36 to 40 are based on the following passage.

　　If women are mercilessly exploited year after year, they have only themselves to blame. Because they tremble at the thought of being seem in public in clothes that are out of fashion, they are always taken advantage of by the designers and the big stores. Clothes which have been worn only a few times have to be put aside because of the change of fashion. When you come to think of it, only a woman is capable of standing in front of a wardrobe packed full of clothes and announcing sadly that she has nothing to wear.