信件开头与结尾用语 四.信件 开头与结尾用语 开头:Dear Sir, Dear Madam, Dear sir or Madam, Dear President, Dear Sales Manager, Dear Dean, Dear Professor, To whom it may concern, Dear Mr. Smith, 结尾:Yours faithfully, Yours truly, Yours, Yours sincerely, Best regards, Best wishes, lovingly yours, sincerely yours, 正文第一句 朋友:Hi! How are you? Hello! I hope everything is fine. Hi! How is everything going? 如不认识:I was a guest at your hotel from June 25 to 28. I am a student at your college, enrolled in the computer course. 致谢:Thank you for your invitation to the international medical conference on October 11. Thank you for your letter dated October 11. 解释写信原因:I am writing to advise you for the loss of my credit card. Id like to inquire about course details. I am writing to complain about/of the poor service at your restaurant. 结尾段 发出请求:I am looking forward to your prompt reply. Please reply to us at your earliest convenience. 表达歉意:once again, I am sorry for any inconvenience caused. Please accept my apologies once again. 提出投诉:I expect to hear from you very soon. Please give this matter your immediate attention. 常用信件写作介绍 投诉信 开头:自我介绍,交代投诉内容,表明本信的目的和要求 正文:说明情况,讲清利害,分析利弊。告诉对方你因此受到的伤害或不便,提出解决问题的建议,表明希望如何处理。 结尾:表达希望问题得到迅速恰当解决的强烈愿望。希望尽快得到满意的答复。 常用句型: I am writing to you to complain about. I am writing to express my dissatisfaction with/at I beg to call your attention to the fact that I wish to refer you to an incident which occurred, calling for some remedial action. I very much regret to have to inform you that I am totally/completely disappointed/upset to find I find it awful/quite distressing that My experience inon shocked me. I can hardly put up with it. There are some problems with the that I wish to bring to attention. For one thing, there is. For another, .. I can hardly stand/bear/tolerate/put up with it any more. To improve the situation/solve the above problem, it is advisable for you to take the following measures: I look forward to a day when we could really enjoy a more efficient service. I hope that the above situation will be improved as soon as possible. If it is not properly settled, I would ask you to give my money back, or I would complain to the Consumers Association. I request you to be kind enough to solve the problem as soon as possible. 应注意: 礼貌用词,不能过激。 提出希望/要求,句型要多样化。 反映问题集中,不要联想其他。 Ex. 1 Last Saturday, you ate at a restaurant and found a fly in one of the dishes you ordered. Write a letter of complaint to the manager of the restaurant and offer your suggestions on this problem.
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