Often，words came out of our mouths without us thinking about the effects they will have；but we should be aware that our words will cause certain responses to others.For example，when returning an item to a store，we might use warm，friendly language during the exchange.And the clerk will probably respond in a similar manner.Or we can use harsh (苛刻的)，critical language，which will most likely cause the clerk to be defensive.

　　Words possess power because of their lasting effects.Many of us regret something we once said.And we remember unkind words said to us！Before speaking，we should always ask ourselves：Is it true？Is it loving？Is it needed？If what we want to say doesn’t pass this test，then it’s better left unsaid.

　　Words possess power：both positive and negative.Those around us receive encouragement when we speak positively.We can offer hope，build self-esteem(自尊) and motivate others to do their best.Negative words destroy all those things.Will we use our words to hurt or to heal？The choice is ours.

　　36．The author argues in the first paragraph that ________.

　　A．words will never hurt us at all

　　B．words have lasting effects on us

　　C．inspiring words give us confidence

　　D．negative words may let us down

　　37．Why should not we feel embarrassed when it comes to talking to ourselves?

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