That's why slight differences in conversational style--tiny little things like microseconds of pause-can have a great effect on one's life. The result in this case was a judgment of psychological problems---even in the mind of the woman herself, who really wondered what was wrong with her and registered for assertiveness training.

　　12. What did Sara think of Betty when talking with her?

　　A. Betty was talkative.

　　B. Betty was an interrupter.

　　C. Betty did not take her turn.

　　D. Betty paid no attention to Sara.

　　13. According to the passage, who are likely to expect the shortest pauses between turns?

　　A. Americans.

　　B. Israelis.

　　C. The British.

　　D. The Finns.

　　14. We can learn from the passage that ______.

　　A. communication breakdown results from short pauses and fast pacing

　　B. women are unfavorably stereotyped in eastern cities of the US

　　C. one's inability to speak up is culturally determined sometimes

　　D. one should receive training to build up one's confidence

　　15. The underlined word "assertiveness" in the last paragraph probably means _______.

　　A. being willing to speak one's mind

　　B. being able to increase one's power

　　C. being ready to make one's own judgment

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