This raises interesting questions about the best 4.________(train) for today's business people. As Daniel Goleman suggests in 5.________new book, Emotional Intelligence, the latest sicentific findings seem to indicate that clever 6.________inflexible people don't have the right stuff in an age when the suitable ability is the key 7.________survial.

　　In 8.________recent cover story, Time Magazine sorted through the current thinking on intelligence and reported，“New brain research suggests that emotions, not IQ, may be the true measure of human intelligence.” The basic significance of the emotional intelligence that Time called “EQ”9.________(suggest) by management expert Karen Boylston：“Customers are telling businesses，‘I don't care whether every member of your staff graduated from Harvard. I will take my business and go 10.________I am understood and treated with respect.’”

　　【答案】　1.valuable　2.unless　3.which　4.training

　　5．his　6.but　7.to　8.a　9.was suggested　10.where

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