建议用时：55分钟

　　Ⅰ.完形填空 [2015·辽宁大连双基测试]About 10 years ago I was having my annual party and my niece came to see me. As she __1__ around the room, she noted that my employees seemed happy. Then, I asked her how she thought I did that. “I'm sure you treat them __2__，” she replied. “That's half of it，” I said. “Do you know __3__ the other half is？”

　　She didn't have the answer. So what's the answer? I __4__ the unhappy people. People laugh at this point. I wish I were __5__. I'm not. I have learned that as a manager you cannot make everyone happy.

　　Good __6__ requires training, communicating and patience.

　　Don't __7__ me wrong. This doesn't happen a lot. There's no joy in the __8__ of firing someone. And it's not always the employee's __9__ —there are many bad bosses out there. And not all employees __10__ your company.

　　I don't have a Ph.D., an MBA, or even an economics degree. What I do have is a __11__ company.

　　Now I know some people argue that a business is __12__ making money, and not everyone has to be happy. When you __13__ a company, you have the right to __14__ yourself with the people you choose.

　　I have a good day today. Not __15__ I've got a big order or great __16__ reports. I have wonderful people working for me. They care. They are committed (尽心尽力的)．__17__， they understand the whole customer­staff­company triangle, where all of the aspects __18__ each other. When you have the right people, business is much __19__. I know because I have __20__ it.

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