After much time, I was able to at least fmd out that this old man had been dropped off at the road on Christmas Eve by his sister-in-taw and told to go to New Orleans, where he had family. She had given him some cash and told him just to go inside and buy a ticket. When I asked if he could come back tomorrow, he said that she was gone and that he had no place to stay. He then said he would wait at the airport until tomorrow. Naturally, I felt a little ashamed. Here I was feeling very sorry for myself about being alone on Christmas, when this angel named Clarence MacDonald was sent to me to remind me of what being alone really meant. It broke my heart.
Immediately, our Customer Service agent helped to book him a seat for the earliest flight the next morning. When I stepped around the counter to ask him if he was all right, I saw that his leg was wrapped in a bandage. He had been standing on it that whole time, holding a plastic bag full of clothes.I called for a wheelchair. He said that he had just had bypass surgery(分流手术)and an artery was taken from his leg. I never really had a situation like this, and I wasn't sure what I could do. I went back to ask my supervisors(主管)if we could fmd a place for him to stay. They both said yes, and they obtained a hotel voucher for Mr. MacDonald for one night and a meal ticket for dinner and breakfast.
The moment he left, he said, "Thank you," bending his head and starting to cry. I cried too.When I went back to thank my supervisor, she just smiled and said, "I love stories like that. He is your Christmas Man."
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