Trials show TUGs reduce the time it takes for a patient to receive medicine, and stop drugs from going missing. A study at the University of Maryland Medical Centre in the U.S. found that when three TUGs were used over the course of a year, the average length of time from the drugstore receiving a prescription to the patient receiving it dropped from 74 minutes to 30 minutes and saved nurses 6,123 hours finding medicines. It also cut the number of medicines that went missing to zero.

　　     "The biggest complaints we receive from patients is that the nurses don't spend enough time with them. Anything that frees nurses is a boon," says Katherine Mulligan, director of nursing at the hospital, "The TUGs allow nurses to spend more time focusing on patient care. Nurse satisfaction has improved."

　　21. why do the patients complain before ?

　　A. the nurses often make errors.

　　B. the robots may interrupt the treatment.

　　C. the  nurse often give a patient double the dose.  

　　D. the nurses don't spend enough time with patients.  

　　22. Which of the following is true according to the passage?

　　A. Robots can do many tasks.  

　　B. All robots have the same size.  

　　C. Robots are unable to find their way by themselves.  

　　D. Robots cannot get help if they run into difficulties.

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