D. heavily

　　9. A. directly

　　B. clearly

　　C. voluntarily

　　D. quickly

　　10. A. doubted

　　B. bored

　　C. worried

　　D. tired

　　11. A. concern

　　B. conclusion

　　C. reflection

　　D. interest

　　12. A. students

　　B. adults

　　C. scholars

　　D. teachers

　　13. A. talented

　　B. worried

　　C. learned

　　D. interested

　　14. A. believe

　　B. think

　　C. say

　　D. feel

　　15. A. outstanding B. intelligent

　　C. anxious

　　D. ordinary

　　2.（2011·上海卷）Section A

　　Directions: For each blank in the following passage there are four words or phrases marked A, B, C and D. Fill in each blank with the word or phrase that fits the context.

　　Everyone in business has been told that success is all about attracting and retaining(留住) customers. It sounds simple and achievable. But, ___50__, words of wisdom are soon forgotten. Once companies have attracted customers they often __51___ the second half of the story. In the excitement of beating off the competition, negotiating prices, securing orders, and delivering the product, managers tend to become carried away. They forget what they regard as the boring side of business ---___52___ that the customer remains a customer.

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