“If you’re stressed out at work, you go home and your partner gets an earful,” he said. “Even though it’s not her fault.”
When callers are not creative in their cursing, or find themselves tongue-tied, operators on the hotline prod them with cheeky provocations like: “That’s the third time I’ve heard that today - is that all you’ve got?”
The service costs 1.49 euros per minute - a figure Schulte feels is completely justified. “For getting everything off your chest, it’s a bargain.”
- Germans blow off steam with swearing hotline, Reuters, July 25, 2017.
2. Lynne Olson knows that if she’s terribly busy in her new job at Ohio State, lending an ear could take on a whole new meaning.
The newly retired emeritus professor from the Department of Veterinary Biosciences has been named Ohio State’s second faculty ombudsman, replacing Jack Rall.
“I think Jack Rall has gotten the office off on a very good foot, and my particular goal would be to keep moving on the trajectory he set up,” Olson said. “It’s hard to say you’re looking forward to it because if you have work in this position, then that means there are problems.
“But I applied for the job because I thought it was something I could contribute to and have it be of interest to me,” she said. “I’m delighted to be selected.”
Essentially, the ombudsman serves as an advisor and mediator for faculty problems — he or she does not deal with student complaints — and operates with a few main responsibilities: advise faculty to help determine the viability of their complaints and issues; direct faculty to appropriate offices, committees and university rules and policies; mediate “early-stage complaints” as an unbiased party; and annually report the office’s activities to the Faculty Council in early autumn.
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