吉米•赖特(Jimmy Wright)在1995年加入沃尔玛后曾与杜克共事，他说：“迈克首先是一个彻彻底底的好人，亲和也并不高傲。他对人很尊重，极少言辞无礼。”不过“山姆先生”散发着明星气质，许多人却形容杜克缺乏魅力。杜克显然在努力表现出魅力，但他在讲话中表达激情的句子有些单调枯燥，笑点也并不好笑。

What he has in spades, however, is discipline. Mike Cockrell, an ex-Walmarter who worked with Mr Duke, most recently as chief merchandising officer in India, says: “He’s the only person I know that never looked at his watch and always sat with his back to clock, but five minutes before the meeting was supposed to be over he’d say: ‘Let’s wrap up. What you got?’ ”

然而他无疑有很强的纪律性。曾在沃尔玛与杜克共事的迈克•考克雷尔(Mike Cockrell)表示：“在我认识的人中，他是唯一不用看表，背对着时钟，却能在会议预定结束前五分钟说‘开始总结会议成果’的人。”考克雷尔在沃尔玛的最后一个职位是印度区首席商品官。

He also has organisational nous and an ability to fix stuff, honed by a Georgia Tech engineering degree that he got before joining a regional department store – a choice that was inspired by his high-school physics teacher’s advice that service industries were the future.

杜克也拥有组织头脑和解决问题的能力，这得益于他从佐治亚理工学院(Georgia Tech)获得的工科学历。毕业后他进入了一家地区性百货商店，杜克作出了这样的职业选择是受到高中物理老师的启发，这位老师说过，未来属于服务业。

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