In a statement on its website after the leak, 12306 denies that the information comes from its database, saying that it doesn’t store plaintext passwords. Instead, the site suggests the ticket buyers’ data may have been leaked from one of the third-party plugins and programs Chinese people use to purchase tickets so that they don’t have to interact with the 12306 site directly. (Subsequent reports suggest hackers used leaked data from other sites to access 12306’s database).
泄露丑闻发生后,12306在其网站上发声明,否认信息是来自于它的数据库,说它不存储明文密码。相反,该网站建议购票者的数据可能是被中国人用于购票的一个第三方插件和程序所泄露的,因此他们不必与12306进行直接交互。(后续报道显示黑客使用其它网站泄露的信息登录12306数据库)。
But it almost doesn’t matter whether the leaked data actually came from 12306 or a third-party plugin. The fact is that if 12306 was a reliable, fully functional, and convenient platform for purchasing train tickets, nobody would use third-party apps to begin with. But because the site is so buggy and user-unfriendly, nearly half of China’s internet users buy their tickets via third-party services. (These services don’t sell tickets directly, they just facilitate purchases from 12306 by presenting a cleaner and more convenient user experience). Even if the leak came from a third-party plugin, it’s 12306’s fault that its crappy site has forced so many users onto those plugins in the first place.
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