The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email and social media.
无论在何种环境的职场里,有效且得体地与上司,同事以及下属的沟通都是一门不可忽视的学问。在数字时代的员工必须懂得如何有效地当面传递和接收讯息,当然,通过电话,邮件和社交媒体等渠道也不例外。
Here are the top 10 communication skills that will help you stand out in today's job market.
下面是10个短小而精悍的沟通技能,一旦掌握了,你就能在职场中脱颖而出。
1.Listening
1. 用心聆听
Being a good listener is one of the best ways to be a good communicator.
懂得侧耳倾听,是成为好的沟通者的最佳方法。
Through active listening, you can better understand what the other person is trying to say, and can respond appropriately.
通过积极主动地聆听他人的话,你能更容易领略到其他人想表达的意思,并能给出恰当的反馈。
2.Nonverbal Communication
2.非言语沟通
Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey.
你的肢体语言,眼神交流,手势和语气都能为你想表达的讯息润色。
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