Over the past few years, people have been falling in love with a hybrid model that allows a personal reputation to work even between strangers. One example is Airbnb, which lets people stay in the homes of complete strangers, a considerable exercise of trust on both sides. We successfully used it on another stop in our Bavarian holiday. Airbnb makes personal connections but uses online reviews to keep people honest: after our stay, we reviewed our host and he reviewed us.
过去几年,人们喜爱上了一种混合模式,它让个人信誉在陌生人之间也能够发挥作用。一个例子就是Airbnb,它让人们住进陌生人家中,这需要房东和房客双方都付出极大的信任。我们在巴伐利亚度假时,顺利地用Airbnb在另一处落脚点订到了房间。Airbnb上的联系是私人之间的,但它用在线点评来让人守信——退房后我们点评了房东,他也点评了我们。
To enthusiasts for “collaborative consumption”, the next step is to develop systems that allow users to take the reputation they have built up as a generous and conscientious Airbnb host, and to use it to convey that they are also a prompt and careful Lyft driver or a reliable and honest eBay seller.
在“协同消费”的爱好者看来,下一步就是开发各种系统,让用户能用上他们在当Airbnb房东时建立起来的大方、负责等信誉,并用这些信誉来表明,他们同样是一位守时、细心的Lyft司机,或一位可靠、诚实的eBay卖家。
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