希尔说,经理们不应把精力放在建立友谊上,而是要创建团队。
'When new managers focus solely on one-on-one relationships, they neglect a fundamental aspect of effective leadership: harness the collective power of the group to improve individual performance and commitment,' she writes. 'By shaping team culture the group's norms and values a leader can unleash the problem-solving prowess of the diverse talents that make up the team.'
她写道,当新上任的经理只关心一对一的关系时,他们就会忽视有效领导的一个基本方面,即利用团队的集体力量来提高个人业绩和责任感;通过影响团队文化(团队的准则和价值),领导者可以激发团队中各类人才解决问题的能力。
Myth 5: The manager's job is to ensure things run smoothly.
错误观念5:经理的工作是确保事情顺利进行。
Keeping an operation running smoothly is a difficult task, and can absorb all of a new manager's time and energy. But if that's all the manager does, writes Ms. Hill, he or she is making a big mistake.
保持业务顺利进行是项艰巨的任务,可能会耗费一位新任经理的全部时间和精力。不过希尔写道,如果经理做的只有这些,那他就大错特错了。
'New managers also need to realize they are responsible for recommending and initiating changes that will enhance their groups' performance,' she writes. 'Often and it comes as a surprise to most this means challenging organizational processes or structures that exist above and beyond their area of formal authority. Only when they understand this part of the job will they begin to address seriously their leadership responsibilities.'
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