马特森建议:“会面的时候,可以告诉对方,你并不是总有空马上回复他或她的信息。你的上司或许根本没指望你会马上回复。所以,不要认为必须立即回复,而是要弄清他真正想要的东西。”总有一天,你会收到惊喜。即便没有惊喜,拒绝在他每次发信息的时候都进行回复,你便可以坚定而又不失礼貌地确定了上司一直缺乏的界限。
Do this now, before you get any more ticked off about it, Mattson adds: “So many people suffer in silence for too long and then blow their stack. But if you have these calm, tactful conversations about relatively minor things, it builds a foundation of trust for when you have to tackle the really tough issues.”
马上就这么做,不要再为此而大动肝火。马特森补充道:“许多人都在默默忍受,然后有一天突然爆发。但如果你能就这些相对次要的事情进行冷静的、有策略的谈话,便能在你与上司之间建立信任基础,更有利于你以后解决真正棘手的问题。”
One such issue, clearly: Those costly and reputation-tarnishing errors your boss has been making. “Does he know he's making these mistakes?” Mattson wonders. “Start by giving him the benefit of the doubt and assuming he's unaware of the problem.”
另外一个问题:你上司所犯的那些损失资金、损害信誉的错误。马特森问道:“他知道自己犯错了吗?首先要对他进行‘无罪推定’,假设他并不知道问题所在。”
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