6) My Pleasure: This subtle reminder reinforces a key point. You’re here to help others. You have all the time they need. And you’re happy to do it.
6)乐意效劳:通过此句话的微妙提示所起的作用,可以使某一关键内容得到强化的效果。你乐意帮助别人。无论什么时候,他们需要你的帮助,你都在场。而且,你是乐意效劳的。
7) Let Me Play Devil’s Advocate: Looking for a subtle way to critique? Turn the conversation into an exercise where you’re a detached party performing a function: Poking holes in the logic and plan of attack. You use this strategy to stress test ideas without making the process personal.
7)让我来唱黑脸:想找一种婉转的批评方式?将对话转变为一场操练,你在其中扮演被孤立的一方,执行一项职能:戳穿(对方言语中的)逻辑漏洞及其攻击计划中的漏洞。你使用此条策略,一定要强调一点,千万不要在这些观点中掺杂个人情绪。
8) Let Me Think About That: Yeah, it sounds like a cop out. And it is…sometimes. Fact is, we don’t always have the authority or expertise to make decisions. This phrase buys you time and breathing space. Then, set a date and time for follow up so the other person knows you’re taking him serious.
8)让我想想:是的,这话听起来有点像托词。有时,它就是托词。事实是,我们不可能任何时候都有权或有资格做决策。这句话为你赢得了思考的时间,你大可喘口气。然后,设定好日期及具体时间,做好跟进工作,让对方知道你很在乎他。
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