Thats especially the case with tunes that are already familiar.Once that tipping point3 is reached,repeated listening become unpleasant,says Professor John Sloboda of UKs Keele Universitys music psychology group.And the less control you have over what you hear,the less you like it.
Thats why police forces in the US often try and resolve hostage situations by playing pop songs over and over again at high volume.Eventually,it.becomes too much for the criminals to stand and they give up.
The problem gets particularly bad at Christmas,when the muzak consists entirely of the same few festive tunes played over and over again.What makes it worse for the shop workers is that they already know these tunes.They get bored very quickly.Then they get irritated.Then they get angry.
Shop workers irt Austria recently threatened to go on strike for the right to silence.Shop workers cant escape the Christmas muzak.They feel as if they are terrorized all day.Especially Jingle Bells4.It arouses aggressive feelings,said Gottfried Rieser,of the Austrian shop workers union.
It is not just shop workers who complain.A survey this year by UK recruitment website Retailchoice.com found that Christmas is not only the most testing time for shop workers,but that almost half had complaints from customers about muzak,And the British Royal National Institute for the Deaf estimates that some stores play jingle Bells 300 times each year.
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