W: Are you his doctor?

　　M: No, my partner doctor Johnson is.

　　W: That bad-tempered old thing?

　　M: Oh, he isnt really bad-tempered. He just looks it. He is an excellent doctor, taught me a lot, and he has a very nice family. His wife invites me over there to supper every week. Very pleasant.

　　W: Yes. I teach their daughter Pen at school. She is a bit careless and lazy about her school work, but a bright little thing and very popular with her age group.

　　Questions 19 to 22 are based on the conversation youve just heard.

　　19. Why does old Jake look terribly depressed?

　　20. What do we learn about Jakes wife?

　　21. What does the man say about Jakes daughter?

　　22. What does the man say about Jakes doctor?

　　Conversation Two

　　W: Hello, Mr. Summerfield. How are you today?

　　M: Very well. Thank you, Ms. Green.

　　W: What can I do for you?

　　M: Well, unfortunately, there is a problem with the order we received from you yesterday. It seems we havent seen the right quantity of manuals to support the telephone system.

　　W: Oh, dear, thats bad news. Im very sorry to hear that, and you dont know how many packs are without manuals?

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