（二）

　　A．People from Thailand are quiet and shy by nature.

　　B．Different values are against each other.

　　C．Culture differences can cause serious problems.

　　D．Talk and silence can be culturally different.

　　E．Relationship building is important in different cultures.

　　F．Understanding people from different culture is not easy.

　　1．

　　Meeting people from another culture can be difficult.From the beginning，people may send the wrong signal.They may pay no attention to signals from another person who is trying to develop a relationship.

　　2．

　　Different cultures emphasize the importance of relationship building to a greater or lesser degree.For example，business in some countries is not possible until there is a relationship of trust.Even with people at work，it is necessary to spend a lot of time in “small talk”，usually over a glass of tea，before they do any job.In many European countries—like the UK or France—people find it easier to build up a lasting working relationship at restaurants or cafes rather than at the office.

　　3．

　　Talk and silence may also be different in some cultures.I once made a speech in Thailand.I had expected my speech to be a success and started a lively discussion; instead there was an uncomfortable silence.The people present just stared at me and smiled.After getting to know their ways better，I realized that they thought I was talking too much.In my own culture，we express meaning mainly through words，but people there sometimes feel too many words are unnecessary.

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