The fourth suggestion is that you focus your energy. How do you get your energy up? Before the meeting, collect your thoughts about the goal of the meeting—yours and the others’. Once you go through the doorway, no longer think about yourself. Focus on the person you are meeting to find out what he is interested in. Properly collected energy comes across when we sincerely believe something. When you speak with energy, you are involved with your audience and your message. You create an air of certainty. The audience may disagree with you, but they can’t question your belief.

　　Lastly, I would like to remind you that you should lighten up. Take a good hard look at yourself. Do you say “I” too often? Are you only concentrated on your own problems? Do you complain frequently? If you answered yes to even one of these questions, you need to be more relaxed.

　　Title: How to communicate (1)__________

　　Suggestions Dos Don’ts

　　Be yourself Always be the same and communicate with your whole being. Change character in (2) ________situations.

　　Use your eyes and smile ●Make direct eye contact.

　　●Present a gentle and comfortable (3)__________. ●Break eye contact.

　　●(4)__________ yourself to smile.

　　Listen before

　　(5)________ Stop for a short time to know the others’ mood and what is happening with them. Begin

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