The more accessible a company’s services are, the more business it will do. Why are the same 1 not applied when it comes to Internet websites then? A Hong Kong study has found that the local sites of two leading

　　2

　　, McDonald’s and Motorola, are the most user-unfriendly of the 30 websites tested.

　　1. A. data

　　B. principles

　　C. experiences

　　D. technologies 2. A. companies

　　B. products

　　C. stores

　　D. factories (二十) The lack of

　　3

　　means they are not only losing customers, but

　　4

　　to meet their social responsibilities.

　　In an ever-more Internet-connected world,

　　5 are as important as physical shops or offices. They are

　　6

　　used as a way of banking, shopping and getting news.

　　3. A. power

　　B. study

　　C. attraction

　　D. access 4. A. deciding

　　B. attempting

　　C. failing

　　D. stopping 5. A. computers

　　B. hotlines

　　C. signals

　　D. websites 6. A. increasingly

　　B. possibly

　　C. extremely

　　D. randomly This is especially so for the disabled, who find it 7 to shop on-line than go to a store in person. A website that does not let them do this is the same as having a(n) “ 8 ” sign on a door.

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