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Not too long ago , an incident that happened at Walt Disney touched me greatly. A guest
1
out of our Polynesian Village resort(度假胜地) at Walt Disney was asked how she
2
her visit. She told the front-desk clerk she had a(n)
3 vacation,but was heart broken about
4
several rolls of Kodak color film she had not yet
5
. At that moment she was particularly
6
over the loss of the pictures she had shot at our Polynesian Luau,
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this was a memory she especially treasured.
Now, please understnd that we have no written service rules
8
lost photos in the park.
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, the clerk at the front desk
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Disney's idea of caring for our
11
. She asked the woman to leave her a couple rolls of
12
film, promising she would take care of the rest of our show at Polynesian Luau.
Tow weeks later the guest received a
13
at her home. In it were photos of all the actors of our show,
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signed by each performer. There were also
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