Christopher Earley and Soon Ang introduced the concept of cultural intelligence in their 2003 book of the same name. They define cultural intelligence as someone’s ability to adapt successfully to a new cultural setting.

　　Cultural intelligence is related to emotional intelligence, but it goes a step further. People with high emotional intelligence can notice the emotions, wants and needs of others.

　　The Advantages of Cultural Intelligence

　　First, building cultural intelligence helps you work effectively with people who are different from you.

　　High cultural intelligence will also help you build rapport with a new team, adjust to a new department, or work well with a cross-functional team.

　　Last, high cultural intelligence is a predictor of strong job performance in a new culture. Research shows that professionals with high cultural intelligence are more successful in international assignments. They work more effectively with different groups, and they adjust more easily to living and working in the new culture.

　　Anyone can improve their cultural intelligence.

　　1. Drive

　　Drive is your motivation to learn about and adapt to a different culture. People who aren’t interested in what shapes a particular culture are unlikely to adapt well to it.

　　2. Knowledge

　　To broaden your knowledge of this, start by learning about a culture that you’re interested in, or that you’re working with. Books such as Do I Kiss, Bow, or Shake Hands? will give you a good overview of cultural differences, and you can also deepen your understanding by observing how people from different cultures behave.

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