如今,很多高盛领导人的做法让人觉得,高盛原来的文化已经不复存在。我出席衍生品销售会议,会上没有花哪怕一分钟时间来讨论如何帮助客户,而仅仅讨论我们如何能够从客户身上赚取最多的利润。如果您是一位来自火星的外星人并且参与到其中的一个会议,你会感觉到,客户的成功和进步完全不是会议的议题。
It makes me ill how callously people talk about ripping their clients off. Over the last 12 months I have seen five different managing directors refer to their own clients as “muppets,” sometimes over internal e-mail. Even after the S.E.C., Fabulous Fab, Abacus, God’s work, Carl Levin, Vampire Squids? No humility? I mean, come on. Integrity? It is eroding. I don’t know of any illegal behavior, but will people push the envelope and pitch lucrative and complicated products to clients even if they are not the simplest investments or the ones most directly aligned with the client’s goals? Absolutely. Every day, in fact.
冷酷无情的人们在讨论着如何榨干他们的客户,这让我觉得很恶心。在过去十二个月里,我见过5名主管将他们的客户称作“提线木偶”,有时也会在内部邮件中这么说。吸血鬼?不人道?就是这样。诚信?早就腐烂了。我不敢说那些行为是非法的,但有谁会明知投资不可靠或不符合客户需求,却依然将它推荐给客户呢?事实上,在高盛这一幕每天都在上演。
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