"The most important thing in communication is hearing what isn't said" --Peter Drucker
“沟通中最重要的事情是听到别人没说什么。”——彼得·德鲁克
"When people talk, listen completely. Most people never listen." --Ernest Hemingway
“当人们说话时,仔细听。大多数人从来不听别人说什么。”——欧内斯特·海明威
"Most people do not listen with the intent to understand; they listen with the intent to reply." --Stephen R. Covey
“大多数人不抱着理解的态度倾听;他们只想着该怎么回答。”——史蒂芬·柯维
"The art of conversation lies in listening." --Malcom Forbes
“谈话的艺术在于倾听。”——马尔科姆·福布斯
"You cannot truly listen to anyone and do anything else at the same time." -M. Scott Peck
“你不可能在真正听别人讲话时还做别的事情。”——M·斯科特·派克
"We have two ears and one tongue so that we would listen more and talk less." --Diogenes
“我们有两只耳朵一张嘴,所以我们应该多听少说。”—— 第欧根尼
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