4. Tailor Your Message to Your Audience
4.为你的听众量身定做消息
The best communicators adjust how they talk based on whom they're speaking to; you'd probably use a different style of communication with co-workers or your boss compared to when you're speaking with your significant other, kids, or elders. Always try to keep the other person's perspective in mind when you try to get your message across.
好的交流者根据谈话的对象调整谈话的方式;你和同事、老板间的交流方式与和爱人、孩子或老人的交流方式是不同的。当你尝试表达自己的信息时,一定要把别人的视角记在心里。
3. Be Brief Yet Specific
3.要简明、具体
There's actually a BRIEF acronym—Background, Reason, Information, End, Follow-up—to help you keep your emails short without leaving anything out. It's a good policy for both written and verbal communication (I've always felt that my job as a writer was to clearly get the point across and then get off the page as soon as possible. Just two more items on this list!) Clear and concise are two of the 7 Cs of communication, along with concrete, correct, coherent, complete, and courteous.
实际上有一个缩写BRIEF-Background(背景)、Reason(原因)、Information(信息)、End(结尾)、Follow-up(后续内容)能让你的电子邮件简明而不遗漏信息。无论是书面交流还是口头交流,这都是一个不错的策略。(作为一名作家,我总是认为我的工作就是把要点清晰地表达出来,然后尽早结束。这个清单上还剩下两项内容!)Clear(清晰)、concise(简明)是交流的7个C中的2个,其他5个分别是:concrete(具体)、correct(准确)、coherent(连贯)、complete(完整)、courteous(客气)。
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