一旦一笔交易或是一个项目因为某个错误失败了,那就从头再开始吧。让项目在尾声失败的重大错误可能只是在项目一开始就存在。也许是因为你是选择了错误的顾客、错误的市场、错误的开发商。需要吸取的教训是要更谨慎地选择顾客和项目 ,而不是纠结实施过程中的细节。
4. Take responsibility.
4.承担责任
Don't rush to blame the client or the vendor. Maybe you didn't communicate your expectations properly from the start. Maybe you avoided asking difficult questions because you wanted to close the deal. Maybe you neglected to ask the customers what they really needed. Whatever you do, don't blame your partners or your team members. It's tempting to tell yourself that they need to be different next time. But you can't control them. Assume they will remain the same, and that you're the one who must learn and change if you want the next project to work out better.
不要马上把责任推给顾客或是销售。也许你从一开始就没有把自己的预期目标恰当地传递给他们。也许你为了完成交易,避开了一些困难的问题。也许你忽视了询问顾客真正的需求。不管你怎么做,不要责怪你的伙伴或是你的队友。告诉自己他们下次需要改进是很容易的一件事。但是你无法控制他们。假设他们仍然维持原状,如果想要让下一个项目顺利进行的话,你才是那个必须学会改变的人。
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