I realize that many colleagues may see methods like ours as too intrusive on their clinical practice and may say that they don’t have the time. But we need to move away from the perception that social skills and better communication are a kind of optional extra for doctors. A good bedside manner is simply good medicine.
我明白很多同行可能会认为,我们这样的方法对临床实践的干扰太强,也可能会说他们没时间。不过,我们需要摒弃那种认为社交技巧和改善沟通对医生来说是一种可有可无的额外素质的念头,因为在临床实践中,良好的态度本身就是一剂良药。
A passionate diabetes specialist told me how she sat down with a patient to understand why he was not using his diabetes medications regularly, despite numerous hospital admissions for complications.
一位充满热情的糖尿病专科医师给我讲述了她与一名患者坐下来聊天的情形。尽管那名患者因为并发症而多次入院治疗,但是他还是不肯规律地摄入糖尿病药物,她想弄明白这是为什么。
“I can’t continue to do this anymore,” he told her, on the verge of tears. “I’ve just given up.”
“我不能再这样活了,”他强忍着泪水告诉她。“我干脆放弃了。”
She placed a hand on his shoulder and just sat with him. After a pause, she said: “You have a heart that still beats, and legs you can still walk on — many of my patients don’t have that privilege.”
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