7.You Know How to Say No (to Yourself and Others).
7. 懂得拒绝(自己或他人)。
Emotional intelligence means knowing how to exert self-control. You delay gratification, and you avoid impulsive action. Research conducted at the University of California, San Francisco, shows that the more difficulty that you have saying no, the more likely you are to experience stress, burnout, and even depression. Saying no is indeed a major self-control challenge for many people. “No” is a powerful word that you should not be afraid to wield. When it’s time to say no, emotionally intelligent people avoid phrases such as “I don’t think I can” or “I’m not certain.” Saying no to a new commitment honors your existing commitments and gives you the opportunity to successfully fulfill them.
情商高意味着知道如何克制自己。你喜欢先苦后甜,拒绝冲动。在三藩市的加利福尼亚大学进行了一项调查发现,如果你对说“不”觉得越困难,那么你就会经受更多的压力,崩溃甚至沮丧。说“不”对于很多人来说的确是一项自控力的挑战。“不”是一个多么强有力的词汇,每个人都不应该害怕使用。当该是时候说“不”了,情商高的人都会避免使用诸如“我不觉得我可以”或“我不确定”这样的说法。对新的承诺说不,其实能够为你建立信用并为你提供机会更成功地履行承诺。
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