一名在管理咨询公司工作的年轻毕业生告诉我,上司每天都会向他灌输公司总是以客户利益至上的观念。但是每周他都会看到这些人试着兜售客户不需要的高价额外服务。
When the penny drops like this, there are only two possible outcomes. Either you quit — and this particular millennial has just banked his bonus and is about to do just that — or you silence your doubts and get sucked into the machine.
当年轻人幡然醒悟时,只有两种可能的后果。要么你辞职——这位年轻人刚刚拿到奖金,正打算辞职——要么收起你的怀疑,甘心投入运转中的机器。
This is what employers should be concentrating on. They should be trying to distract their new graduates at the point of maximum disaffection. The answer isn’t training or more HR — it is all round better management. They must stop telling them they have landed the most amazing job in the world. Instead they should give them something interesting to do, or at least be able to explain why filling in that particular spreadsheet really matters.
这才是雇主应该关注的地方。他们应该尝试在新毕业生最失落的时候吸引住这些年轻人。答案不是培训和人力资源——而在于更好的日常管理。他们必须停止告诉年轻人他们得到了世界上最牛的工作。相反,他们应该交给他们一些有意思的任务,或者至少解释一下填写那些电子表格的意义。
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