Analysis put the blame on changes to the video encoding systems with which Windows 10 works.
分析结果将这一问题归咎于Win 10系统视频编码系统的改变。
The update ends support for two widely used encoding systems so it became possible for more than one application to use video as it is being shot. Prior to the update Windows 10 only allowed one application access to a stream.
Win 10支持两个使用很广泛的视频编码系统,如此一来,在拍摄视频的时候就可以有多个软件来处理这个视频。在Win 10更新之前,一次只能运行一个软件处理视频。
A Microsoft camera engineer who responded to complaints on the support thread said the company had done "a poor job" of letting people know about the change.
一名微软摄像头工程师对网站上的批评抱怨做出了回应,他表示微软做得“很糟糕”,没能让用户知道这个改变。
"We dropped the ball on that front, so I'd like to offer my apologies to you all," he said.
他说道:“在这件事上我们掉了链子,我想向大家道歉。”
He added that Microsoft was working on a way to fix the problem and get webcams working again. The fix is likely to be released in September.
他补充说道,目前微软正在寻找方法来修复这个问题,并让摄像头重新工作。修复补丁可能将会在9月份发布。
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