To answer this question, I looked up Amazon’s corporate value statement when I got back to San Francisco. Along with Jeff Bezos’s annual letter to shareholders, the values are a mainstay of Amazonian culture. But a lot of these 14 “leadership principles” are just as dreary as you’d expect. One advises leaders to “be right, a lot” — as if anyone ever sets out to be wrong. Another says that talent is important, so hire the best — hardly rocket science.
为了回答这个问题,回到旧金山后,我查阅了亚马逊的企业价值宣言。企业价值与杰夫?贝佐斯(Jeff Bezos)给股东的年度致函构成了亚马逊企业文化的支柱。不过,亚马逊的14条“领导原则”中,很多都与你想象的一样平淡。有一条是建议公司领导层“做正确的事,多多益善” ——好像有人故意要做错似的。另一条说,人才很重要,所以要聘用最优秀的人才——这也不是什么尖端科学。
More banalities follow, including “deliver results” and “think big”. If you’re not sure how to do that, try “looking around corners for ways to serve customers”, which sounds more useful for running a restaurant than a business. Furthermore, all this advice is aimed only at leaders, missing the point that not everyone can be a leader all the time.
剩下的就更加稀松平常了,包括“用结果说话”和“从大处着眼”。如果你不确定如何做,可以尝试“拓宽思路来寻找服务客户的方法”。这些原则似乎更适合经营一家餐馆,而不是经营一家企业。再说,所有这些建议都只针对公司领导层,但它忽略了一点,不是所有人永远是领导。
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