“我们希望每位顾客都能有良好的体验,很抱歉在这件事上我们没有达到顾客的期望。视频中的处理方式并不是我们想努力创造的环境。”
The company is trying to make sure nothing like this happens again.
星巴克正努力确保此类事件不再发生。
"We are looking into the circumstances surrounding this customer's experience and will take appropriate action to ensure that our stores remain welcoming places for everyone."
“我们正在调查这位顾客的体验情况,并将采取适当的措施来确保我们的门店向所有人敞开。”
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2020-09-15
2020-09-15
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2020-09-15