The key words in the question 4 are:
Which change will ensure that the customers are treated more fairly?
All of the changes mentioned in the text are to help improve the standard of service. Which one provides fairer service?
Stet 3 - Find the answer
Point one provides faster service. Point two provides fairer service. You dont need to read further than this. The answer is single queuing system .
QUESTION 5
Step 2 - Read the instructions and question
The instruction tell you to write a letter , not a word.
The key words in the question are underlined: Which offices will stay open longer?
The answer choices also help here. Factors such as the type of office and whether it is some or all offices are relevant.
Step 3 - Find the answer
We have already looked for the key word office and found that the changes are being introduced in our main offices and many of our agency offices. It seems that the changes do not refer to all offices.
Looking quickly for stay open longer or synonyms, we find extended opening hours in the seventh improvement. However, it mentions only selected main offices. The answer is therefore C - some main offices.
ANALYSIS AND PRACTICE
【雅思阅读策略及技巧大全(英)】相关文章:
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