21世纪的秘书们不会说“早上好”,会发出哔哔声。他们是智能手机,会做好以前的秘书们该做的几乎所有的事情:记录预约日期,处理(并检查)来电电话,保存联系人资料,发送、接收邮件和文本,研究信息。国际咨询科技公司Forrester Research, Inc拥有1300名员工,只有五个行政助理。现如今获得人工助理正逐渐变成仅限于高层们的特权。
3.You're Doing Someone Else's Job: When You're Doing Someone Else’s Job
3.你在完成别人工作的情况三:你真的在做别人的工作时
In business, there are only two basic ways to increase profit: raise revenue or cut expenses. In most cases, it’s far easier to reduce expenses, of which the biggest is personnel. Hence, “downsizing”: simply lay off some staff and give their work to those who remain. Another (perhaps familiar) scenario: someone leaves the company, and no one gets hired to replace her or him. Downsizing, or failing to hire new employees, has become so routine in recent years that we have begun to overlook the obvious. Any economic contraction — notably the meltdown of 2008 — gives a credible reason for layoffs. But why is it that an improving economy hasn’t produced a comparable surge in hiring? Quite often, the work of the departed employee becomes your job. (You’re supposed to be grateful that you still have a job.) So, again, you find yourself saddled with shadow work: doing more tasks without earning any more money. Regardless of whether the layoffs involve support personnel or professional staff, the jobs don’t go away, they’re simply getting done by fewer people. Like, you.
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