为了实现这些宏伟目标,eBay正致力于提升用户体验。比如,eBay市场就将在未来数月和数年中推出各种新功能,加强用户与零售商的关系,并用全新的方式运用移动设备。通气会当天,eBay推出了一项名为“社区”(Neighborhoods)的移动应用功能演示,令人印象深刻。目前这项功能还远未开发完成,未来它将是一个包罗万象的地图功能,能把用户所在社区(比如纽约的西村)所有加盟店——不管规模大小——的所有在售商品都集中起来。这些商品将在移动设备上展示出来,只需点击几下就能购买,随后就能快递到家,还可能实现当天快递送达!或者也可去实体店自提。
Although PayPal remains the fastest-growing eBay segment, its 18% growth last quarter falls short of any quarter last year, indicating that the payments business could be feeling the squeeze from competitors like Square and Intuit, both of which are also developing online, offline, and mobile payment solutions. This likely explains why the company is aggressively pushing into brick-and-mortar locations. PayPal announced a deal late last year that will allow shoppers to pay using their PayPal accounts at any one of the 7 million-plus brick-and-mortar stores that take Discover (DFS), for instance.
尽管贝宝仍是eBay增长最快的业务板块,但它上季度18%的增速已低于去年任一季度。它表明,支付业务可能正受到竞争对手如移动支付技术公司Square和Intuit的挑战。这两家公司也都在开发线上线下及移动支付解决方案。这或许能解释,为什么eBay眼下正在大举进军实体店。去年年末,贝宝宣布达成了一项交易,可让购物者在其700多万家可使用Discover购物卡的合作实体店用贝宝账户付款。
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