That reduces the staff turnover rate, a headache for human resources departments all over the city.
In the same way, Xiao lobbied for masks for Gung Ho's deliverymen. It costs an additional 3,000 yuan ($486) a year but Xiao has a calculated argument. Happier deliverymen who feel the company cares about their health and safety are less likely to quit.
In this way, a 3,000-yuan investment pre-empts frequent recruitment and training exercises, which may cost a lot more money otherwise.
Xiao also replaced disposable bowls and chopsticks at the staff canteen, saving more than 20,000 yuan for both the restaurant and its caterer.
To top that, "it turned out that everyone feels more at home with their own bowl and chopsticks," Xiao says.
That's just a few of the win-win solutions Xiao has managed to find. She attributes her knack of locating these sweet spots to sensitivity and passion.
Xiao grew up in verdant Guizhou province and has always found her sense of security in nature. "I talk to nature to calm myself down," she says. Polluted surroundings irritate her.
She began volunteering for various green NGOs since entering the University of Science and Technology Beijing. Then, during her four years with two large companies, she frequently found herself among the rare, eager ones to participate in corporate responsibility activities.
"My ex-boss once asked me what were my goals in the next 15 years. I said I wanted to develop a green, environment-friendly product that's profitable." Xiao has now come to see that the environment is more of a personal obsession.
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