That lack of knowledge of whether terrorists were actually plotting online emerges in the document's recommendations: "The amount of GVEs in the world is growing but the specific ones that CT [counter-terrorism] needs to be methodically discovered and validated," it stated. "Only then can we find evidence that GVEs are being used for operational uses."
Not actually knowing whether terrorists were playing games was not enough to keep the intelligence agencies out of them, however. According to the document, GCHQ had already made a "vigorous effort" to exploit games, including "exploitation modules" against Xbox Live and World of Warcraft.
That effort, based in the agency's New Mission Development Centre in the Menwith Hill air force base in North Yorkshire, was already paying dividends by May 2008.
At the request of GCHQ, the NSA had begun a deliberate effort to extract World of Warcraft metadata from their troves of intelligence, and trying to link "accounts, characters and guilds" to Islamic extremism and arms dealing efforts. A later memo noted that among the game's active subscribers were "telecom engineers, embassy drivers, scientists, the military and other intelligence agencies".
The UK agency did not stop at World of Warcraft: by September a memo noted GCHQ had "successfully been able to get the discussions between different game players on Xbox Live".
Meanwhile, the FBI, CIA, and the Defense Humint Service were all running human intelligence operations – undercover agents – within Second Life. In fact, so crowded were the virtual worlds with staff from the different agencies, that there was a need to try to "deconflict" their efforts – or, in other words, to make sure each agency wasn't just duplicating what the others were doing.
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