2. Talk to your manager about the situation. Pick a time when your manager isn't rushed and ask to talk about your workload. Explain that it has become unmanageable and why (for instance, that you've taken on the responsibilities of someone who left without anything being removed from your plate, or that a particular account has doubled in size). Explaining what's behind the workload increase can help because your manager may not be focused on the facts as you.
2. 和你的经理说下情况。选一个经理不忙的时间和他谈谈你的工作量。说明它已经无法被掌控以及解释下原因(例如,你承担了别人的工作,但自己的工作没有任何减少,或者某个账户的规模翻倍了)。解释工作量增加的背后原因会有帮助因为你的经理可能不会和你一样关注实际情况。
3. Suggest options. You're most likely to get the help that you need if you come prepared to talk about options. For instance, you might say, "I can do A and B, but not C. Or if C is really important, I'd want to move A off my plate to make room for it. Alternately, I can act as an adviser to Jane on C, but I can't do the work of C myself if I'm also doing A and B."
3. 给出选择。如果你准备好几个选择方案,那你很有可能得到你需要的帮助。例如,你可以说:“我可以做A和B,但不能做C。或着说如果C真的很重要,我想把A放一放来腾出时间给C。又或者我可以在Jane做C时给些建议,但我不能在做A和B时还做C的工作。”
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