罗森斯坦非常害怕,他没有反击的信心。他写道:“我没有足够信心相信自己是正确的。在组织里我也没有能力影响谷歌团队,所以当2007年我加入脸书时,我没有完成这个项目就离开了谷歌。谷歌最终在5年后推出了整合版的云端硬盘。”
Rosenstein learned that if you're "living and breathing" a project, you need to "understand and articulate the marketing positioning and strategy that’s unique to your project." Then, you need to fight your hardest for it.
罗森斯坦明白了如果你为一个项目付出心血,你需要“理解和明晰它特有的市场定位和战略。”然后,你要为它付出全部努力。
2. Losing your patience
2. 失去耐心
No matter how stressed, you need to keep your cool in a professional setting. Craigslist's Craig Newmark lost his cool one day in front of customers and "created an instant perception of not playing well with others."
不管压力有多大,你需要在工作环境下保持冷静。大型分类广告网站Craigslist创始人的克雷格纽马克曾在客户面前失去冷静并且“立即留下了与他人相处不佳的印象。”
"Doesn't matter that I was right, and that the project failed," Newmark says. "That started in the early eighties, and I didn't quite understand and modify my behavior until the early nineties. Probably what really got me going right was starting to do serious customer service, and it's been 18 years of that."
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