我走出诊室,找到我的头儿,跟他说起这个患者的商界故事和生意上的成功。
"What sort of business?" he asked. When I told him that I had forgotten to ask, he quickly flipped the window on the computer before us from an electronic medical record to Google and typed in the patient's name.
“什么样的生意?”上级问。当我说我忘记了问患者时,他立马在电脑上打开“谷歌”的页面并输进了患者的名字。
But before he pressed return, he paused.
但在按下“确认”键之前,他停住了。
This was unusual — most doctors I know don't pause. Then, with the cursor blinking before us, he pressed the backspace key, keeping it pinned until there were no more letters for the cursor to gobble up. And he proceeded to do what has worked for physicians for eons. He sat down next to the patient and asked.
这很不寻常——我认识的大部分医生从不犹豫。然后,随着光标在屏幕上闪动,他按下了“删除”键,直到患者名字里的每一个字母在搜索栏被清除得干干净净。接着,他做了一件外科医生们已做了几个世纪的事儿:在患者身旁坐下来,问起他的故事。
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